Returns & Exchanges

At iHome, we want you to be completely satisfied with your premium electronics, which is why we offer a 30-day hassle-free return policy for all original purchases. If your device isn't the perfect fit for your smart home, we are here to help with simple returns and swift exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned device, we will process your refund to your original payment method within 5 to 7 business days.